Our Policies
Privacy Policy
Privacy Policy
1. Information We Collect
We may collect your name, email address, phone number, and other details when you:
- Fill out contact or coaching forms
- Submit information via chat
- Subscribe to email updates or marketing
- Book consultations or coaching sessions
We collect information about your device, browser, IP address, and site usage through cookies and analytics tools.
If you use our coaching services, we may use third-party platforms such as Trainerize to deliver programs and communicate. These platforms have their own privacy policies.
2. How We Use Your Information
- To respond to inquiries and provide coaching services
- To communicate about your journey, appointments, or products
- For email marketing campaigns (with your consent)
- To improve our website, services, and user experience
- To comply with legal obligations
3. Email Marketing & CAN-SPAM Compliance
- You can unsubscribe at any time via the link in each email.
- We do not sell or share your email address with third parties for their marketing purposes.
4. Form and Chat Submissions
5. Coaching Confidentiality
- With your explicit consent
- As required by law
- If there is a concern for your safety or the safety of others
6. Third-Party Services & Tools
7. Your Rights Under California Law (CCPA)
- Request access to the personal information we hold about you
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell your data)
- Not be discriminated against for exercising your privacy rights
8. Data Security
9. Children’s Privacy
10. Changes to This Policy
11. Contact Us
[email protected]
Cancellation Policy
Cancellation Policy – .45 Fit Coaching
At .45 Fit Coaching, we value your time and commitment, and we work hard to create a program that delivers results. To maintain fairness and consistency, the following cancellation policy applies:
1. No Cancellations Once the Program Begins
Once your coaching program has started and you have received access to materials, resources, or coaching sessions, cancellations are not permitted. This ensures the integrity of the program and protects the investment of both parties.
2. Pre-Program Cancellation
If you request to cancel before the official program start date and before any materials are delivered, a cancellation may be considered on a case-by-case basis.
3. Automatic Renewal
If your coaching program includes recurring payments (weekly/monthly), you must notify us in writing at least 7 days before the next billing date to cancel future renewals.
4. How to Request Cancellation
All cancellation requests must be sent in writing to:
Dispute Policy
Dispute Policy – .45 Fit Coaching
At .45 Fit Coaching, we are committed to delivering exceptional value through our coaching programs and services. To maintain fairness and clarity for all clients, the following dispute resolution policy applies:
1. No Chargebacks Without Prior Resolution Attempt
By enrolling in our coaching programs, you agree not to initiate a chargeback or payment dispute without first contacting .45 Fit Coaching directly.
We will make every reasonable effort to address concerns, clarify misunderstandings, and resolve issues quickly and professionally.
2. Dispute Resolution Process
If you have a concern or dispute:
- Contact us in writing at [email protected] with details of the issue.
- We will respond within 5 business days to review the matter.
- If necessary, we may offer additional support, adjustments, or other solutions to resolve the issue.
3. Legal & Binding Agreement
All clients agree to this policy as part of our Terms & Conditions upon purchase. Disputes filed without following this process may be considered a breach of agreement.
Refund Policy
Refund Policy – .45 Fit Coaching
At .45 Fit Coaching, we are committed to providing high-quality coaching programs designed to deliver real results. Your success is our priority, and we strive to ensure every client receives exceptional value.
All Sales Are Final
Due to the nature of our coaching programs—delivered digitally, with access to proprietary content, resources, and personal guidance—all sales are final and non-refundable once the program has been purchased.
Commitment to the Process
Our coaching is designed for individuals ready to take consistent action. Results depend on your personal commitment, discipline, and effort. We provide the tools, strategies, and accountability, but your outcomes are determined by your execution.
Exceptions
Refunds may only be considered in cases of:
- Duplicate transactions (accidental double charges)
- Billing errors on our part
To request a review for these rare cases, please contact us within 7 days of purchase at [email protected].
Satisfaction Guarantee
While refunds are not offered, we are dedicated to your success. If you are not fully satisfied with your experience, contact us within the first 14 days of your program start, and we will work with you to adjust your plan, provide additional resources, or extend support at no extra cost.